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On 29 September 2006, the Search Code and HIP Code were introduced delivering quality standards across both the property search industry and in Home Information Packs (HIPs). The Property Codes Compliance Board (PCCB) has been established to maintain a register of firms committed to operating within these new standards of practice and to independently monitor compliance with the Codes. The PCCB will also encourage organisations to sign-up to the Codes to promote increased consumer protection.
In the run-up to the introduction of HIPs in 2007, it is clear that the home buying process will experience a period of rapid change and therefore it is important that the Search Code and the HIP Code can be readily adapted to reflect this change. In turn, both the Codes will evolve over the next nine months in consultation with stakeholders, consumer organisations and the Government. This means aspects of the Codes and the Registration Rules could change in response to comments and feedback.
The sponsors are responsible for setting the standards included in the respective Codes, which will be reviewed at regular intervals with key industry bodies to ensure best practice. Any queries on the content of the Codes should be sent to the respective trade associations:
The Property Codes Compliance Board is responsible for registering firms wishing to subscribe to the HIP Code and/or the Search Code and also for independently monitoring their compliance with the Code(s).
Find out more about the PCCB > |
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29 October 2008
PCCB cancels Registration of Search and HIP Provider
The PCCB today cancelled the registration of Consearch as a subscriber to the Search and HIP Codes of Practice for failure to comply with PCCB’s Registration Rules.
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2 October 2008
Property Regulator calls time on flawed HIPs
The regulatory body for Home Information Pack and search providers, the Property Codes Compliance Board (PCCB), today reacted swiftly in response to an investigation into HIPs by Birmingham Trading Standards, which saw five out of six being classed as “unsatisfactory”.
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The Independent Property Codes Adjudication Scheme
adjudicates in disputes between consumers and companies registered with the PCCB.
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